How to Delete Contact Lists

Deleting a contact list is a straightforward process, but it’s important to ensure you’re ready to proceed, as this action cannot be undone. Follow the steps below to delete or empty a contact list:

1. Access the List Settings

   • Navigate to your contact lists.

   • Locate the specific list you want to delete or empty.

   • Click on the gear icon (⚙) to access the list settings.

2. Choose Your Action

   • Click the arrow next to the settings menu to reveal two options:

     • Delete list: This will permanently delete the entire list and all associated contacts.

     • Empty entire list: This will remove all contacts from the list but keep the list itself for future use.

3. Confirm Your Decision

   • To finalize the deletion or emptying of the list, you’ll be prompted to type the word “Delete” as a confirmation.

   • Once confirmed, the action will be completed.

Things to Keep in Mind

• Irreversible Action: Deleting a list is permanent. Ensure you no longer need the list or its contacts before proceeding.

• Emptying a List: If you think you might need the list structure later, consider emptying it instead of deleting it entirely.

• Impact on Attached Items: Deleting a list will also delete everything attached to it, including subscription forms, previously sent campaigns, and automations.

By following these steps, you can efficiently manage your contact lists and maintain a clean and organized audience.