When is the maintenance?
- (Pacific Time) Saturday, March 12th from 10:00 to 11:00 Pacific Time
- (GMT+0 Time) Saturday, March 12th from 18:00 to 19:00 GMT
What about incoming new tickets and replies?
During this time new emails will not be immediately processed, however email that was sent to your help desk during the outage will be processed as soon as the outage concludes.