Your contacts list can be modified or updated at any time. You can, for example, enter an attribute, like a birthday, to a contact to differentiate and target that recipient. Also available are options for unsubscribing, deleting or adding a contact to a suppression list.
Why this is important
Some contacts may need to be removed manually from your list in order to maintain a clean list, while others may just need their contact information changed. The resulting challenges in finding valuable information within the ever-changing and growing list of contacts make managing contact information essential to organizational efficiency.
How to manage contact information
To edit a contact information, simply follow these steps:
- 1. Select the Contacts tab.
- 2. Choose your list.
- 3. Find, with the magnifying glass, the contact email.
- 4. Click on the ... in the contact line.
- 5. Select Edit. *You will also be able to unsubscribe, delete or at this contact to the suppression list.
To see the difference between unsubscribing and deleting a contact, you can read more about it here.