NEWS AND STATUS/News and Status/System Status

System Disruption - May 30, 2011

Andrea Saez
posted this on June 01, 2011 03:41 pm

On Monday 30, 2011, we experienced a short outage of 4 minutes, from 3:54pm to 3:58pm ET

The Apache server on the API servers crashed because of an Out-Of-Memory error. A slower database(s) may have slowed down the process, piling up the process until  the server could not handle the memory load; then the kernel killed the apache process.
The impact was only on the V2 servers and the API users.
 
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